Culture is a society's personality, to shape our identity as an individual.Our deep-rooted cultural values the type of products and services, we are looking for, or avoided.We distinguish between high culture and low culture.Many modern marketers are real engineer.
Fairy tales, express a kind of cultural values, and convey the values in the modern marketing information.Many of our activities including festival ceremony, comb, giving ceremony.We describe the product or the divine.
Successful product, in one culture may fail in another if marketers can't understand the difference between each local consumers.Western (especially American) culture has a great influence around the world, though people in other countries is not necessarily the products we do the same.
Culture is not static, it through mergers and development of new ideas and old.This is the so-called cultural system, and it consists of three functional areas:
Our deep-rooted cultural values the type of products and services, we are looking for, or avoided.
2016年4月17日星期日
Brand experience
Brand experience conceptualizing is feeling, emotional, cognitive, and behavioral responses induced brand - related stimulation is part of a brand's design and identity, packaging, communications, and the environment.The authors distinguish several dimensions, build brand experience, including four dimensions: sensory, emotional, intellectual, and behavior.In six studies, the authors show that scale is reliable and effective, is different from other brands, this includes assessment of brand, brand, brand accessories, customer happy and brand personality.In addition, brand experience affect customer satisfaction and loyalty of directly and indirectly through the association of brand personality.
Brand experience through all sorts of conditions in the brain to form a potential customers a full of affection and attitude of the brand, to help consumers psychological predict what the project is likely to be associated with.So this is a valuable concept of manufacturer brand project, manipulation, experience can also lead to higher profits.Strong brand, it must provide a clear and unified experience.This means that, for example, with the brand items must appear implement advertising, because the use of the product should not be and expectations.In addition, this means that the brand experience must not too much meaning, because of complicated experience is likely to be diluted potential consumers.Often think of the most successful brands have a sharp and singular experience, because the key exposure through all channels.
Consumers buy not only products (goods or services). They buy the brands.Consumers establish a deep, meaning and the relationship between the brand. A brand attachment of consumers. Consumers to use the brand to express their personalities and their social self.
Once a brand disappoints the consumer, the break-up of the consumer-brand relationship may resemble a relationship break-up or divorce.
By the way, I would like to show my event brand. My event is Happy hat day, this is a charity event. This event charity is Brain Tumor research. In recent years, the incidence of intracranial tumor is on the rise, according to the statistics, intracranial tumor accounted for about 5% of the whole body tumor, accounting for 70% of the tumors in children.Intracranial tumor can happen at any age, the most common for 20 to 50 years old.Children with posterior fossa and the midline tumors more see.So we choose hat this topic let people with brain cancer receive more attention. We choose the best DIY hat and send lovely special hats, which is also hoping people interested in the hat of the man who really need a hat and give them more help.
In my mind, this kind charity which is our using brand in our event.
In this event, everyone was very happy to play games were also very active.And our food is also very attract customers, we were prepared to potato chips cookies and lots of different drinks.What is more, our MC was also very good, all of people had a very pleasant evening.
Brand experience through all sorts of conditions in the brain to form a potential customers a full of affection and attitude of the brand, to help consumers psychological predict what the project is likely to be associated with.So this is a valuable concept of manufacturer brand project, manipulation, experience can also lead to higher profits.Strong brand, it must provide a clear and unified experience.This means that, for example, with the brand items must appear implement advertising, because the use of the product should not be and expectations.In addition, this means that the brand experience must not too much meaning, because of complicated experience is likely to be diluted potential consumers.Often think of the most successful brands have a sharp and singular experience, because the key exposure through all channels.
Consumers buy not only products (goods or services). They buy the brands.Consumers establish a deep, meaning and the relationship between the brand. A brand attachment of consumers. Consumers to use the brand to express their personalities and their social self.
Once a brand disappoints the consumer, the break-up of the consumer-brand relationship may resemble a relationship break-up or divorce.
By the way, I would like to show my event brand. My event is Happy hat day, this is a charity event. This event charity is Brain Tumor research. In recent years, the incidence of intracranial tumor is on the rise, according to the statistics, intracranial tumor accounted for about 5% of the whole body tumor, accounting for 70% of the tumors in children.Intracranial tumor can happen at any age, the most common for 20 to 50 years old.Children with posterior fossa and the midline tumors more see.So we choose hat this topic let people with brain cancer receive more attention. We choose the best DIY hat and send lovely special hats, which is also hoping people interested in the hat of the man who really need a hat and give them more help.
In my mind, this kind charity which is our using brand in our event.
In this event, everyone was very happy to play games were also very active.And our food is also very attract customers, we were prepared to potato chips cookies and lots of different drinks.What is more, our MC was also very good, all of people had a very pleasant evening.
Memory and marketing
Memory in market, we hope that the wind came back, the plan and the guidance of statistics and probability in front of us.We develop the market strategy within the framework of chance to work and testing, because they appear.Relative intensity is one way to prove that the best opportunity to find assets continued power.Our quantitative process to scan the entire market to determine the strongest areas.We focus on the industry to attract large-scale capital flow.Then, we analyze stocks within the department to find the best possible chance.Memory market daily report objectively identify outperforming the stock market.Then, we run the quantitative pattern recognition algorithm to identify possible behavior.The report is to give insight into how to deal with the opportunities and actively managing risk.
The memory process
Encoding is the first and most important marketing phase of the memory process.
This is our spiritual program information, determines how we said stimulus in the memory. To create more chances of correlation, we will remember.- the better the more unique.
Consumer learning
Consumer learning can be defined as a process, access to information and experience for the future of consumption they apply to purchase behavior.It is also explained by the change of the contents of long-term memory and behavior.From these definitions can be concluded that this is a process that results in a specific behavior change.
Study consumer learning from two main areas, behavioral psychology (reaction);And cognitive psychology (how to deal with brain stimulation)
Behavioral learning theory is not process oriented but more focused on the input and output is to stimulate people contact and the behavior of the results.
Study consumer learning from two main areas, behavioral psychology (reaction);And cognitive psychology (how to deal with brain stimulation)
Behavioral learning theory is not process oriented but more focused on the input and output is to stimulate people contact and the behavior of the results.
Adapted from Soloman (2011)
The classical conditioning is divided into the unconditioned stimulus and the conditioned stimulus.The main goal is to create a conditioned reflex, and then they paired together. Finally reach the party UCS deleted, CS will also get the same behavioral response. For example, McDonalds. When people look at the logo they will think about hamburg, chicken wings and McDonalds this brand.
Instrumental conditioning is to observe behavior related theory, around a philosophy, an action learning by observing the behavior of others.How the others to a particular stimulus and the implementation results.
Cognitive learning theory, on the other hand, discussion, learning occurs as consumers think.It emphasizes the role of psychological process rather than a repeat and incentive of the association.It expounds the phenomenon of information processing, the consumer how to store, retain and retrieve information.This approach is a theory under the theory hemispheral partial side.The theory of the brain is divided into left and right brain.Television advertising is stored in the brain, the left side of the brain and language information processing, including high involvement printing media, Internet, etc.
consumer decision making
Cognitive buying decision is the result of a series of stages, results in choosing a product competition.
Consumer decision making is consumers identify their needs, collect information, evaluation plan, and make a purchase decision.These actions are decided by the psychological and economic factors, and influenced by environmental factors such as culture, group and social value.
It is nothing like a true example, in order to better understand the five stages of consumer purchase decision process.Maybe this situation sounds familiar.
Stage 1 – Need recognition: Sunday night.Are you hungry (internal physiological stimulation) and no in the fridge.Need you to order (statement).
Stage 2 – Information search: You have asked Indian restaurants in the street last month (inside information).A pizza shop friends recommend your neighbors (information) in the external environment.This morning, and you find a sushi restaurant flyer your email (the external information from advertising).
Stage 3 – Alternative evaluation:you have a bad opinion of Indian restaurants have been sick the last time you (can).Recommended by the pizza place is your friend, is also a famous brand awareness - caused by the combination (positive).As for the sushi restaurant, it obtained high praise Tripadvisor (positive perception - combination).
Stage 4 – Purchase decision:The possibility that the assessment, you have decided to choose famous pizza chains.In addition, a new is your favorite TV show on TV tonight.
Stage 5 – Post-purchase behavior: Pizza is good (positive review).But you know there are too many calories, you regret it a bit (feel).The next time you will choose sushi restaurant.Have less fat than pizza (future purchase behavior) sushi!
Consumer decision making is consumers identify their needs, collect information, evaluation plan, and make a purchase decision.These actions are decided by the psychological and economic factors, and influenced by environmental factors such as culture, group and social value.
It is nothing like a true example, in order to better understand the five stages of consumer purchase decision process.Maybe this situation sounds familiar.
Stage 1 – Need recognition: Sunday night.Are you hungry (internal physiological stimulation) and no in the fridge.Need you to order (statement).
Stage 2 – Information search: You have asked Indian restaurants in the street last month (inside information).A pizza shop friends recommend your neighbors (information) in the external environment.This morning, and you find a sushi restaurant flyer your email (the external information from advertising).
Stage 3 – Alternative evaluation:you have a bad opinion of Indian restaurants have been sick the last time you (can).Recommended by the pizza place is your friend, is also a famous brand awareness - caused by the combination (positive).As for the sushi restaurant, it obtained high praise Tripadvisor (positive perception - combination).
Stage 4 – Purchase decision:The possibility that the assessment, you have decided to choose famous pizza chains.In addition, a new is your favorite TV show on TV tonight.
Stage 5 – Post-purchase behavior: Pizza is good (positive review).But you know there are too many calories, you regret it a bit (feel).The next time you will choose sushi restaurant.Have less fat than pizza (future purchase behavior) sushi!
consumer motivation
Consumer motivation is an internal state that drives people to identify and buy products or services that fulfill conscious and unconscious needs or desires. The fulfillment of those needs can then motivate them to make a repeat purchase or to find different goods and services to better fulfill those needs.
Consumer motivation and maslow's "hierarchy of needs."According to this model, the driver have different levels of importance.Physiological and focus on the most common requirements is basic survival needs of food, shelter and safety.More advanced requirements include () social relationship and love, esteem needs (identification and status) and self-actualization needs (self).According to maslow, an individual must meet the demand of low before the initiative to meet the needs of a higher level.
As each need is satisfied, beginning with the basics of food and shelter, human needs move to the emotional desires and finally to sophisticated psychological needs.
Source: Maslow, A. H. (1970), Motivation and Personality, 2nd ed., Harper & Row: New York.
Consumption Motives | Examples |
---|---|
1. Power-masculinity virility | Power tools, hot rods, coffee, red meat, heavy shoes, razor |
2. Security | Ice cream, home baking, hospital care |
3. Eroticism | Sweets, gloves, red convertible sports car |
4. Moral purity/cleanliness | Soap, cotton fabric, household cleaning chemicals, oatmeal |
5. Social acceptance | Ice cream, coffee, toys |
6. Individuality | Gourmet food, foreign cars |
7. Status | Scotch whiskey, fashionable clothes, luxury cars |
8. Femininity | Cakes, cookies, dolls, silk |
9. Reward | Candy, ice cream, cigarettes, alcohol |
10. Mastery over environment | Kitchen appliances, powerboats, sporting goods |
11. Social connectedness | Home decoration, morning radio |
12. Magic-mastery | Drinking soup when sic |
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